Get answers to common questions about our IT services
We offer same-day response for most IT emergencies. Our virtual
desk-side support can often connect within minutes, while on-site
engineers can typically arrive within 2-4 hours depending on your
location. For critical issues, we prioritize immediate response.
Yes! We offer flexible maintenance packages tailored to your
business needs. You can choose from monthly, quarterly, or annual
contracts that include regular system checkups, software updates,
security monitoring, and priority support. Contact us for a custom
quote.
We serve both personal and business clients of all sizes. From
individual home users needing computer support to small businesses
requiring network design, to larger organizations needing
comprehensive server solutions—we have the expertise to handle it
all.
Absolutely. Data security is our top priority. We always create
backups before performing any maintenance or repairs, use secure
protocols for remote access, and our technicians follow strict
confidentiality guidelines. Your data remains protected throughout
the entire service process.
We accept all major credit cards, checks, and bank transfers. For
ongoing maintenance contracts, we can set up automatic monthly
billing for your convenience. We also offer flexible payment plans
for larger projects.